Mortgage Servicing Loss Mitigation Contacts

With more than 50% of foreclosures being prevented, the first step a homeowner can take is to call their Mortgage Company and ask to speak to someone in the “ Loss Mitigation Department. ” If your lender is not listed below, call the number listed on your mortgage statement and ask to speak with someone in the Loss Mitigation Department about a repayment plan, loan modification, forbearance agreement, partial claim or loan assumption.

I also might suggest that if you are not really sure how these things work or it is an emotionally charged situation, then do not attempt calling the loss mitigation department yourself. Let a 3rd party company handle the loss mitigation departments for you.. These 3rd party companies have direct access to the right people and can help you tremendously.

Mortgage Company Contacts:

1. ABM AMRO Mortgage — 800-783-8900
2. AmTrust Bank (fka Ohio Savings Bank) — 888-696-4444
3. Beneficial — 800-333-5848
4. Charter One — 800-234-6002
5. Chase — 800-446-8939
6. CitiFinancial Mortgage - 800-753-3673
7. Citimortgage — 800-283-7918
8. Countrywide — 800-262-4218
9. Deutsche Bank — National Call Number on Mortgage Statement
10. Fifth Third Bank — 800-375-1745, Option 3
11. First Merit Bank — 888-728-9931
12. GMAC Mortgage — 877-841-4673 or 800-850-4622
13. HSBC Mortgage — 800-338-6441
14. Huntington National Bank — 800-323-4695
15. Homecomings Financial - 877-841-4673
16. Key Bank — 800-422-2442
17. LaSalle National Bank — 800-783-8900
18. Mortgage Electronic Registration Systems — 888-679-6377
19. National City — 800-367-9305, Ext. 53221
20. Ocwen Federal Bank — 800-746-2936
21. Option One — 866-711-1962
22. Saxon — 800-665-7367
23. Select Portfolio Servicing — 888-818-6032
24. SkyBank — 800-290-3359
25. Third Federal Savings — 888-844-7333
26. US Bank — 800-365-7900
27. Wachovia Bank of Delaware — 866-642-8608
28. Washington Mutual — 866-926-8937
29. Wells Fargo — 877-216-8448